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Back to home
Help Center
For Veterinarians & Technicians
For Pet Parents
Your Vetster Appointment
VetsterRx Online Pharmacy
For Veterinarians & Technicians
How To's
Vet & Technicians
Pet Parents
Tech Support
For Web App
For Mobile App
Glossary
United Kingdom
For Veterinarians & Nurses
For Veterinarians & Technicians
Find answers to the most frequently asked questions from our veterinary partners.
My client is late/hasn't showed up
How do I write a prescription on Vetster? (United States)
How do I write a prescription on Vetster? (Canada)
How are licenses verified?
What are Vetster's fees?
Does Vetster Provide Insurance?
Will I be compensated for an "incomplete" appointment?
I am overseas but hold a valid license in North America, can I use Vetster?
Is there conflict of interest with me working at a small animal private hospital while also working for Vetster?
Are behavior/training discussions acceptable for RVTs to perform remotely?
I can't diagnose or prescribe in my State, what can I do?
Do I collect/remit my own taxes?
Does Vetster offer a white-label product?
I have a DEA license, can I write a prescription for a controlled drug through Vetster?
Do you match veterinary professionals with clients or can a client come online and find me?
Do you provide legal advice to determine if prescribing across state lines is permitted?
Is there DVM support and guidance I can access through Vetster?
Are there any restrictions on prescriptions I can write?
Will I receive any training before I start on Vetster?
Can I refer the client/patient to a clinic or is this considered "steering"?
How much should I charge per appointment?
How does Vetster make money?
Is Vetster strictly dogs & cats focused?
I am licensed in several States, can I only practice in my home State (where I live) on Vetster?
Is there a minimum number of hours I need to be available on Vetster?
I’m unsure what I am allowed to do online, can Vetster help me?
How will I be paid?
How do I obtain medical records ahead of the appointment with the client/patient?
Will I be an employee or an individual contractor?
How does Vetster benefit me as a veterinary professional?
Will medical records be shared with a client's home vet clinic?
Are invoices and payments automatically generated and sent out after each appointment?
Will there be a Veterinarian supervising appointments with Technicians?
What type of support does Vetster offer me?
Does Vetster dictate the advice I can give?
Do I have to be a Registered Veterinary Technician (RVT)?
Are medical records securely stored online through the platform?
What happens if I get booked for an appointment that I can no longer accommodate?
What kind of issues can I expect to come up for Veterinary Technicians?
Do I need liability insurance?
I am moving to a new State and my license hasn't switched over yet... can I accept appointments?
How do I provide medical records?
Do I have to be licensed/practicing in the US or Canada?