For Veterinarians & Technicians

Find answers to the most frequently asked questions from our veterinary partners.

• Vetster Virtual Care Practitioner - Practice Standards
• My client is late/hasn't showed up
• How do I write a prescription on Vetster? (United States)
• How do I write a prescription on Vetster? (Canada)
• How are licenses verified?
• What are Vetster's fees?
• Will I be compensated for an "incomplete" appointment?
• Does Vetster Provide Insurance?
• I am overseas but hold a valid license in North America, can I use Vetster?
• Is there conflict of interest with me working at a small animal private hospital while also working for Vetster?
• Are behavior/training discussions acceptable for RVTs to perform remotely?
• I can't diagnose or prescribe in my State, what can I do?
• Do I collect/remit my own taxes?
• Does Vetster offer a white-label product?
• I have a DEA license, can I write a prescription for a controlled drug through Vetster?
• Do you match veterinary professionals with clients or can a client come online and find me?
• Do you provide legal advice to determine if prescribing across state lines is permitted?
• Is there DVM support and guidance I can access through Vetster?
• Are there any restrictions on prescriptions I can write?
• Will I receive any training before I start on Vetster?
• Can I refer the client/patient to a clinic or is this considered "steering"?
• How much should I charge per appointment?
• How does Vetster make money?
• Is Vetster strictly dogs & cats focused?
• I am licensed in several States, can I only practice in my home State (where I live) on Vetster?
• Is there a minimum number of hours I need to be available on Vetster?
• I’m unsure what I am allowed to do online, can Vetster help me?
• How will I be paid?
• How do I obtain medical records ahead of the appointment with the client/patient?
• Will I be an employee or an individual contractor?
• How does Vetster benefit me as a veterinary professional?
• Will medical records be shared with a client's home vet clinic?
• Are invoices and payments automatically generated and sent out after each appointment?
• Will there be a Veterinarian supervising appointments with Technicians?
• What type of support does Vetster offer me?
• Does Vetster dictate the advice I can give?
• Do I have to be a Registered Veterinary Technician (RVT)?
• Are medical records securely stored online through the platform?
• What happens if I get booked for an appointment that I can no longer accommodate?
• What kind of issues can I expect to come up for Veterinary Technicians?
• Do I need liability insurance?
• I am moving to a new State and my license hasn't switched over yet... can I accept appointments?
• How do I provide medical records?
• *NEW* Fecal Testing Kits
• Do I have to be licensed/practicing in the US or Canada?