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      2. Tech Support
      • For Pet Parents
        • Getting Started
        • Managing Your Account
        • Your Vetster Appointment
      • For Veterinarians & Technicians
        • Getting Started
        • Managing Your Account
        • Managing Your Appointment
        • Prescriptions
        • International Telehealth Consultations
      • VetsterRx Online Pharmacy (US Only)
      • For Veterinarians in the United Kingdom
      • For Pet Parents Outside of Canada, the US, and the UK
      • Tech Support
        • Web
        • Mobile

      Tech Support

      How to's and common solutions for technical issues with your device or appointment.
      • How can I contact Support?
      • I forgot or need to reset my password.
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      Web

      • My camera isn't working
      • How do I improve my sound quality?
      • How do I improve my overall video call quality?
      • How do I grant access to my camera/mic?
      • I can't hear the other person on my call
      • How do I clear my cache?
      • My microphone/speakers aren't working
      • I have poor internet connection.
      See more

      Mobile

      • I'm experiencing audio/video issues in my Mobile App appointment.
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