How do I cancel my appointment?

We understand that life happens, and it sometimes may be necessary to cancel your scheduled Vetster appointment. Should you need to cancel your appointment, please follow the steps below:

1. Log into your Vetster account

2. On the left-hand side menu select Appointments

3. Open the appointment you need to cancel and select the 3 dots beside Appointment overview. Then select Cancel appointment:

4. Your cancellation will be initiated and you will receive either a Vetster credit or full refund based on Vetster's cancellation policy. You can review our cancellation policy here.

If you need any assistance cancelling your appointment, please reach out to our Support team for help.