Do I need liability insurance?

Vetster provides $5M Professional Liability insurance with liability protection for all pet owners’ telehealth consultations by phone and video conference conducted through the Vetster platform.  

We also require that veterinarians and technicians who practice on Vetster obtain the appropriate professional liability insurance coverage and maintain adequate insurance coverage while they offer services on the platform. 

Key points:

  • Available to every veterinarian and technician/nurse on the Vetster platform

  • Offered across North America & The UK

  • Unmatched in the online veterinary care industry

How you're protected:

  • You are eligible for coverage if a pet owner makes a claim against you. For example, in the event your medical advice accidentally resulted in the harm or death of that pet.

  • You are eligible for coverage if a fellow Veterinarian makes a claim against you. For example, if the advice provided to a pet within a pre-existing VCPR is deemed negligible.

What's not protected:

  • Nefarious advice provided intentionally to the pet owner.

  • Instances of practicing beyond your scope. For example, a Technician diagnosing a medical condition; a Veterinarian providing a prescription in a state that does not recognize the establishment of a VCPR via telemedicine alone.