While it is not a replacement for your own individual professional liability policy, Vetster carries a $5M professional liability policy of their own to provide supplemental protection for telehealth services provided on the platform.
Vetster does not provide individual professional liability policies for veterinarians using the platform. Vetster’s terms of use require veterinarians to agree that they have or will obtain the appropriate professional liability insurance coverage and maintain adequate insurance coverage while they list their services through the site. Veterinarians also must provide Vetster with copies of relevant proof of coverage upon request.
The best way to protect your license against charges of professional malpractice is to have your own professional liability policy from a company that provides specific coverage for veterinarians. These policies also typically cover payments you are legally responsible for when someone makes allegations of professional negligence against you. Just like in brick-and-mortar practice, you need to have your own policy even if the clinic carries one. Be sure to check that your carrier covers activities related to veterinary telehealth and telemedicine. Learn more about individual professional liability insurance for virtual care veterinarians here.