How can I get my prescription filled? (Canada)

If your veterinarian has added a prescription to your appointment, you can start a prescription send request directly from the Vetster mobile app. Read below for step-by-step instructions!

  1. Log into the Vetster mobile app and select the Pharmacy tab at the bottom of the screen. Then select the prescription you’d like to fill.
  2. Select whether you’d like to pick up at a local pharmacy, order from an online pharmacy, or need help finding a pharmacy.

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  3. Next, enter your pharmacy’s contact details and confirm your request.

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  4. Our support team will process your request and contact you should we need to discuss any details. You’ll receive a notification once your request has been completed!

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Please note that there is a service fee for prescription send requests. This fee helps cover the costs of coordinating between your vet, the pharmacy, and our support team to efficiently fill your prescription. Should you need any further assistance with your prescription, please contact our Customer Experience team