A range of Vetster Diagnostic Test Kits for dogs and cats are available to all US veterinarians on Vetster. A prescription is not required and ordering a diagnostic kit does not constitute establishing a professional relationship. By pairing this over-the-counter consumer product with a follow-up consultation to discuss the results, we hope to not only increase the value of home diagnostic test kits but also improve pet well-being.
Through your VetsterRx prescription pad, you'll be able to recommend stool, ear infection, and skin and itch test kits.
Here's how it works:
- In your Vetster account, and within the appropriate appointment record, choose the kit you'd like to recommend by selecting the Add Vetster Diagnostic Kit + Follow-up appointment button on your prescription pad. Your client will receive an email letting them know that a kit has been added to their account for them to order. Your client can then decide whether they’d like to proceed with placing the order.
- Once your client orders their diagnostic kit, it will be delivered to them within 2-3 business days. All of the instructions and materials needed will be provided within the kit, along with a shipping return label so they can easily send their completed kit to the lab.
- Once the lab receives the diagnostic kit, results will be released within 24 hours. Completed test results will be uploaded to the follow-up appointment record.
Note:
Priced as a bundle fee of $99 USD, clients will receive a comprehensive test kit, inclusive two way shipping, and a follow up Vetster appointment with you, the ordering veterinarian, to review the results. Once the results are available, our team will contact your client to schedule their appointment. Completed follow-up appointments will be paid out at a flat rate of $50 less standard platform fees.
Questions? Feel free to reach out to our Customer Experience team via live chat or email.