Noise Cancelation & Virtual Backgrounds

Noise Cancellation

Using noise cancellation during video consultations on Vetster is encouraged in order to minimize distractions and improve communication.  Simply click on Account from your dashboard then click the Chat Settings tile. On the Chat Settings page, click Audio and toggle noise cancellation on. 

You can also access noise cancellation by clicking on the gear icon in the waiting room or during a call and selecting “audio”.  Click here to learn more about noise cancellation and virtual backgrounds on Vetster. 

Virtual backgrounds

A solid blue virtual background is the default setting for your Vester appointments. Other virtual background options are available in your account settings. Go to your dashboard, click Account, then click the Chat Settings tile.  On the Chat Settings page, click Video to see your virtual background options. You may select “No background”, “Blur”, or a plain dark blue background. 

You can also access virtual backgrounds by clicking on the gear icon in the waiting room or during a call and selecting “video”.  This blog post discusses virtual backgrounds and noise cancellation in more detail. 

Minimizing distractions during a video consultation

It’s critical to keep your camera turned on to provide a good client experience, so whenever possible, choose a suitable location and optimal timing to minimize distractions during a video consultation.  We know you’re busy professionals, however, and that sometimes life happens.  Using-our integrated tools for virtual backgrounds and noise cancellation can also help minimize distractions, regardless of the timing or location of your consultation.