Routine fecal diagnostic test kits are available to all US veterinarians on Vetster. No prescription is required and ordering a diagnostic kit does not constitute establishing a professional relationship. By pairing this over-the-counter consumer product with a follow-up consultation to discuss the results, we hope to not only increase the value of home diagnostic test kits but also improve pet well-being.
Here's how it works:
- In your Vetster account, and within the appropriate appointment record, order the Vetster Diagnostics + Follow-up appointment through your prescription pad. Your client will receive an email letting them know that a kit has been added to their account for them to order. Your client can then decide whether they’d like to proceed with placing the order.
- Once your client orders their diagnostic kit, it will be delivered to them within 2-3 business days. All of the instructions and materials needed will be provided within the kit, along with a shipping return label so they can easily send the completed kit to the lab.
- Once the lab receives the diagnostic kit, results will be released within 24 hours. Completed test results will be automatically uploaded to the follow-up appointment record.
Priced as a bundle fee of $119 USD, clients will receive a comprehensive test kit, inclusive two way shipping, and a follow up Vetster appointment with you, the ordering veterinarian, to review the results. Once the results are available, our team will contact your client to schedule their appointment. Completed follow-up appointments will be paid out at a flat rate of $42 less standard platform fees.
Questions? Feel free to reach out to our Customer Experience team via live chat or email.