General advice does not provide specific diagnosis or treatment recommendations. Instead, general advice is information about symptoms, diseases, diagnostics, treatment, expectations, and outcomes, etc. General advice exists outside of a professional relationship.
General advice is a powerful and under utilized approach to virtual care for pet parents. When a VCPR cannot be established remotely, general advice unlocks the ability for veterinary professionals to provide pet parents with information and coaching to help their pet immediately and in the long term.