1. Help Center
  2. For Veterinarians & Technicians
  3. International Telehealth Consultations

Will international clients be made aware that prescriptions and diagnoses will not be available to them?

Yes. Vetster informs international clients that prescriptions are not available. We inform clients about how telehealth consultations help them get the answers they need so that they can make informed decisions to manage their pet’s health. We provide this notice on both the web page and pet parents FAQ.

There is a tremendous amount of knowledge you can share with pet owners to help them improve their pet’s wellbeing and health outcomes. Frame the information you are providing in general terms and avoid wording that suggests a diagnosis or specific treatment recommendations.