Keeping your availability up to date is one of the keys to success on the Vetster platform! Not having your availability updated can lead to missed or canceled appointments and a poor user experience for both you and your clients.
To ensure you're optimizing your availability, navigate to the Rates & availability page in your account and follow the steps below:
- Select Appointment settings to set your default appointment duration, rate, and minimum booking notice.
- Select Availability & rates to set your default hours of availability. You can also add multiple blocks of time and rates for each day of the week. Update this as frequently as you need!
- Block off periods of unavailability that fall within your default available hours.
Select Calendar to can add blocks of time where you are unavailable. Clients will not be able to book appointments with you during these periods.
- You can also import external calendars (such as Gmail, Outlook etc.) on Vetster.
- When last-minute conflicts come up, it is quick and easy to pause your availability. From either the mobile app or on your desktop, click this tile to temporarily hide your profile and pause appointment booking. In less than a minute, you can pause your availability for an hour, a day, a week, or until a specified date.
Please note this only affects new bookings. Any appointments already scheduled during this period will not be canceled.